ADDRESS

715 W Gray St.
Houston, TX 77019

FAQ & Insurance

Great Dental Services!

Insurance Information

West Gray Dental accepts many insurance plans, including PDP, PPO and indemnity plans.
Our staff will be happy to take your insurance information and verify your dental insurance coverage prior to your visit.
Our office will file your insurance claim for you. We do ask that you pay your estimated portion of the treatment at the time services are rendered.

Financing/Payments

We accept cash and all major credit cards.

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FAQ

  • What will happen on my first dental visit?
      • At your first appointment with West Gray Dental, you will be greeted by Ana, our receptionist. She will help you fill out any necessary paperworks and give you a tour of our office if you prefer.
      • Your initial visit will begin with a full series of radiographs unless you have recent x­-rays from a previous dentist.
      • Dr. Ho will provide a thorough examination and discuss any dental needs or concerns that you may have.
      • Dr. Ho herself will perform a routine dental cleaning, unless there is an existing periodontal condition.
      • Your initial visit usually takes about 1 to 1 1/2 hours. Dr. Ho would like to take the time to get to know you so she can better address your concerns.

 

  • Do you accept my insurance?
      • We do accept many insurance plans, including PDP, PPO and indemnity plans. Our staff will be happy to take your insurance information and verify your dental insurance coverage prior to your visit.
      • Our office will file your insurance claim for you. We do ask that you pay your estimated portion of the treatment at the time services are rendered.
      • We do accept medicaid.

 

  • Who will do my cleaning? Do you have an hygienist?
      • Our office does not use the service of an hygienist. Dr. Ho considers cleanings to be an integral part of dental care and performs them herself. Dr. also likes to take this time to get to know her patients.

 

  • How do you handle emergencies?
    • Emergencies will be seen on same day. We ask you contact our office as soon as possible so that we can find the best time to accommodate you.